Thu 4 Sep 2008
Where should the blog lines be drawn?
Posted by Emily under Technoloy, Uncategorized, work | Tags: blogging, privacyAt the job I just left, one of my regular duties was to blog. I really enjoyed the process and the interaction it provided. I would sometimes share personal details, though because it was a professional blog, I was limited in what I could say. I enjoyed blogging so much that I began this blog a few months ago as a place of personal expression.
While I’ve had lots of fun with this blog and many of the conversations it has started on BrazenCareerist.com, I am also starting to become concerned about where the lines should be drawn with it. It’s obviously personal instead of business-related, but how far can I go with it before I start upsetting people? And if I do upset people, is that OK, because I’m inciting conversation, or should I truly be worried about offending strangers?
Here’s what got me thinking about this. In the last few days of my job last week, my editor asked me to go through all the resumes for my potential successor and sort them into piles for the good and the bad. I had never done this before and really enjoyed getting to see what stood out, both good and bad — I felt like this provided a lot of personal insight for me regarding what people must think when they read my application. We received quite a few stellar resumes and cover letters, but we received many by people who seemed to have never been taught how to properly write them.
Sure, I’m no HR expert, but after being at that job for a year I knew precisely what experience I came in with and what the position required, and as a professional writer, I quickly noticed typos, major lack of experience, and other questionable things. Many of these things immediately turned me off and made me not want to consider that person, and it made me sad to realize that so many of them probably had no idea they were committing no-nos.
Because I felt like I learned so much from this experience, I wrote a blog post about it. I also listed brief details about some of the most odd and problematic resumes and cover letters I received, explaining why they turned me off. Each description was no more than a sentence or two and I never mentioned the name of the company, the name of the person, or any truly personal details. Additionally, when I wrote the post, I wrote the disclaimer that I wasn’t trying to make fun of these errors, but rather discuss them to show what types of mistakes can cause someone to throw your resume in the trash can.
I only received one comment on this blog, which said, “Well said,” but I received many on BrazenCareerist.com, where it is also posted. Many people commented that it’s unfortunate how people are so judged based on these pieces of paper, but that it was a fact of life; others agreed with what I said, and a few told their own experiences sorting through resumes. But several people wrote in with comments that worried me; one guy said I was mentioning so many personal details about people that they could be discovered and I could be sued for privacy, even though I was not specific at all. Another told me that I was not an expert on this and should back off. Another said I was really ignorant and that my next job will hopefully humble me. And so on.
I got concerned and deleted the post here, and just asked one of the Brazen Careerist guys to trash it for me on their site if possible. I know that when you have a blog, you need to have tough skin because there will always be mean people out there, but I don’t like being threatened with “tortious conduct” and potential lawsuits. I never claimed to be an expert; I was just observing what I noticed and how I reacted to it. I would never want those people to be found out; that’s why I mentioned no names and few identifying details — just the errors they made and why other people should try to avoid them. But who knows what could happen; some people take offense very easily.
What if someone somehow found their way to this blog, saw my masked description of them, and freaked out on me? I didn’t start this blog to cause controversy or upset people. I wanted a place to write outside of work. A place where I could share my views and experiences. I have read so many other blogs where people talk not so positively about other people, but often nobody makes comments about how the person they’re writing about may take offense. When is it OK? Perhaps you could say that I should tell my workplace that I was blogging about them, but if I did, I probably wouldn’t be able to blog at all.
What do you think? Where should the line be drawn? What should be off-limits? I’m confused.
September 4th, 2008 at 6:53 pm
Emily,
I actually saw your post and had marked it to come back to later and comment on — and then saw that it was gone and followed your link at Brazen Careerist here to see if it might be posted here instead, which is how I found this post.
First, the commenter who suggested you could be sued is off-base. Nothing in that post was fodder for a lawsuit, believe me. I blog about workplace issues all the time; nothing you wrote was grounds to be alarmed.
That said, I do think that your post carried a judgmental tone in a way that was is some cases misapplied. I think it’s important to recognize that you’re new to hiring, which you acknowledged in the post, and I agreed with the commenters who thought you were off-base in some of your thinking about reasons for rejecting people. If there was an edge to the tone from some of them, it’s probably because there was a bit of an edge to your tone in talking about your applicants (which maybe you didn’t intend).
But you know, I’m not sure it’s possible to blog in an interesting way without stirring up disagreement. It happens to me all the time, and while I certainly prefer the “you’re brilliant!” comments, I know that the others are part of the whole mix. Also, there can be real value in those — in blogging about work issues, getting input from others can often be really useful and help shape your thinking and increase your expertise. One thing I’ve loved about blogging is being able to say, “Hey, I’m struggling with this, here’s what I’m thinking the answer is, what do you think?” and hearing other people’s input.
So I wouldn’t worry too much about this, and I certainly wouldn’t let it drive you away from blogging about personal work experiences.
September 4th, 2008 at 7:13 pm
Thanks for your insight, Ask a Manager. I definitely didn’t mean to sound that judgmental in my post. I’m glad you believe the lawsuit threat isn’t realistic in this case, though I did read a horror story recently of a blogger who was sued for what they wrote.
This situation definitely will make me more cautious about what I write about. I think you’re correct, that the key is to writing in an interest way without causing too much disagreement. On a conference call with Penelope Trunk recently, she strongly encouraged us to take a controversial view of things, which is great because it encourages interaction. I think that line is blurry, though, especially when it involves peoples’ privacy.
September 4th, 2008 at 7:17 pm
I didn’t mean to imply that you should shy away from causing disagreement — sometimes that’s the most interesting part!
Penelope is very comfortable causing disagreement
While I love that she’s encouraging people not to shy away from controversy, I guess I’d throw in that when you’re relatively new to the work world AND being aggressive about being controversial, you’re basically guaranteeing that you’re going to get some negative feedback, because (understandably) a decent number of people are going to feel like, “what does she think gives her the expertise to say this?” And that is totally fine — as long as YOU are fine with it. So I guess I’m just saying to go into it knowing that there will be some of that.
September 4th, 2008 at 9:06 pm
Hey Emily,
I was on the same conference call with Penelope as you and as you may have noticed I seriously questioned the “controversial” part because one is always treading a fine line between controversial and ignorant it seems (at least on BC). When I read posts that are controversial but nonsensical it makes me wonder if they purposely choose those just to stir things up…
I agree completely with AskAManager that when you’re new, you have to be VERY careful of making blanket statements like the one I disagreed with where you referred to more senior people applying for junior roles as weird or desperate (I don’t know if you saw the comment?).
In any case, I came back to see what you had to say because if you’re going to make strong or controversial statements you should always be prepared to back them up. Oh- and just because someone disagrees with you doesn’t make them mean!
The person who mentioned the lawsuit (Tom I think?) was way over the top. Some people (esp. in the US) seem to like to throw the word lawsuit around. I wouldn’t worry about that too too much!! ha ha
Keep up the good blogging!! Take care!
September 5th, 2008 at 5:23 am
Hi Ian, thanks for your comment. Don’t worry, I didn’t think your comment was mean! I know I am not a genius and I don’t mind people disagreeing with me or adding input. I really didn’t like being called ignorant, unprofessional, and judgmental, but I could probably still deal with it. But when I got the comment threatening a lawsuit, I wasn’t sure how legitimate the claim was, and I wanted to be safe rather than sorry — just last month I read an article about a blogger who was sued. Anyway, I agree that it’s not wise to stir up controversy just for controversy’s sake. Thanks for your insight!